Privacy Policy
We respect your privacy and explain below what we collect, how we use it, and your choices.
Introduction & Agreement
Elish Remediation Inc. (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy covers the information we collect through our website, elishremediation.com (“Website”), and how we collect, use, protect, and disclose that information. By using the Website or submitting information to us, you agree to this Policy.
1. Information We Collect
Depending on how you interact with us, we may collect:
- Personal information (for example: name, email, phone, address, job details).
- Commercial information (such as requested services, quotes, or purchases).
- Internet or usage activity (pages viewed, actions on the site).
- Device data (IP address, device and browser type).
- Approximate location (when provided in a form or inferred from IP).
2. How We Collect It
- Directly from you when you call, email, complete a form, or otherwise contact us.
- Automatically through cookies and similar technologies as you navigate our Website.
- From service providers that help operate our site and tools (for example: scheduling or hosting).
3. How We Use Information
- To provide, schedule, and manage appointments, quotes, and services.
- To communicate with you (confirmations, updates, responses to inquiries).
- To operate, secure, and improve the Website and user experience.
- To meet legal, regulatory, and compliance obligations.
Text Message Updates
We may send SMS updates related to appointments, pricing, and products offered via elishremediation.com. Mobile numbers are stored securely and are not shared with third parties or affiliates for marketing or promotional purposes. You can opt out any time by replying “STOP” to a message or by contacting us directly.
4. Sharing of Information
We do not sell your personal information. We may share information:
- With vendors who perform services for us (e.g., hosting, CRM, IT support) under confidentiality obligations.
- When required by law or legal process, or to protect rights and safety.
- During a business transfer (e.g., merger or acquisition) as permitted by applicable law.
5. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have the right to:
- Know the categories of personal information we collect, use, disclose, or sell.
- Access or request deletion of your personal information.
- Opt out of the “sale” of personal information (we do not sell personal information).
- Correct inaccurate personal information.
- Limit use/disclosure of sensitive personal information, if applicable.
- Not be discriminated against for exercising your privacy rights.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure. No system can be guaranteed 100% secure, and you use the Website at your own risk.
7. Data Retention
We retain personal information only for as long as necessary to provide services, comply with law, resolve disputes, and enforce agreements.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If we learn we collected such information without verifiable parental consent, we will delete it.
9. Cookies & Tracking
Our site may use cookies or similar technologies (including tools provided via our 10Web/WordPress platform) to help operate the site, understand usage, and improve performance. You can adjust your browser settings to limit or block cookies; some features may not function properly if cookies are disabled.
10. Changes to This Policy
We may update this Policy from time to time. The “Effective Date” on the page indicates the latest revision. Your continued use of the Website after changes are posted means you accept the updated Policy.