24/7 Emergency Water Removal & Stabilization — Los Angeles & Ventura
Burst pipe, ceiling leak, sewage backup, or active flooding? Call now. We dispatch, stabilize the loss, and start controlled drying with insurance-ready documentation.
- 24/7 Dispatch
- IICRC-Certified
- Insurance-Ready Logs
Is this an emergency?
Yes — call now
Active water flow, ceiling bulging, sewage backup, or standing water spreading across floors.
Likely urgent
Slow leak soaking cabinets, musty odors after a recent leak, water under flooring, or recurring damp spots.
Not sure?
We’ll advise you by phone and help you locate safe shut-offs and first steps.
What happens in the first 90 minutes
- Dispatch & Phone Triage: Confirm address, utilities, and safe shut-offs.
- On-Site Safety Check: Electrical, ceilings, and slip hazards addressed first.
- Extraction & Stabilization: Remove standing water; protect contents & floors.
- Containment & Controls: Isolate clean areas; set HEPA if appropriate.
- Drying Plan: LGR/desiccant dehumidification + air movement sized to materials.
- Documentation: Photos, moisture readings, and scope notes for your adjuster.
Arrival windows & service radius
Coverage
Los Angeles & Ventura Counties. Same-day arrival is common (when available), with priority for active water flow and sewage events.
- Core: Los Angeles, Santa Monica, Pasadena, Burbank, Glendale
- Ventura Corridor: Thousand Oaks, Simi Valley, Oxnard, Ventura
- Nearby cities on request
What affects ETA
- Traffic/road closures & after-hours conditions
- Size of loss and crew availability
- Access (high-rise, HOA, concierge)
Call and we’ll give you an honest ETA and pre-arrival steps.
Emergency solutions we provide
Water Extraction & Removal
Fast removal of standing water and moisture in materials.
Structural Drying
LGR/desiccant dehumidifiers + air movers; daily verification.
Mold Remediation
Containment, safe removal, HEPA cleaning; third-party IEP clearance.
Sewage Backup Cleanup
Category 3 sanitation, safe disposal, odor control.
Burst Pipe Emergency
Stabilization, extraction, coordination with licensed plumbers.
Storm / Rain Intrusion
Wind-driven rain, roof/window leaks, controlled cavity drying.
Safety first
- If a ceiling is sagging or bulging, keep people clear and do not poke it.
- Do not step into standing water where electrical hazards may exist.
- If sewage is present, avoid the area and keep HVAC off in that zone.
- Shut off water at the fixture or main only if it’s safe to do so.
When in doubt, call us and we’ll advise you while en route.
Knowledge base: quick guides
Find your main water shut-off
- Look at the curb/sidewalk box or where the line enters the building.
- Turn the valve clockwise (older homes) or pull the lever perpendicular to the pipe.
- If indoors, check the water heater area or utility closet.
If you can’t find it safely, we’ll help by phone.
What to photograph for insurance
- Overall room photos + close-ups of damage
- Source area (if visible) and shut-off valve
- Under sinks, behind appliances, baseboards
- Any pre-existing issues you notice
Protect floors & contents (fast)
- Move rugs and boxes off wet areas
- Use foil or plastic under furniture legs
- Open cabinet doors to reduce trapped moisture
- Avoid running HVAC through a sewage zone
Equipment & expectations during drying
What to expect
- Equipment runs continuously; some noise & warmth is normal.
- Doors may be left ajar for airflow; please keep pets/kids clear.
- Technicians record daily readings until dry goals are met.
What we don’t do
- We don’t perform plumbing/roof repairs (we coordinate licensed pros).
- We don’t promise coverage decisions; the carrier decides. We document thoroughly.
- We don’t demolish unless materials are non-salvageable or moisture is trapped.
Insurance in an emergency
- We document cause notes, take photos, log daily psychrometrics, and share clear scope notes.
- We brief your adjuster; coverage depends on cause & policy terms (deductibles may apply).
- We coordinate with licensed plumbers/roofers for source repairs when needed.
Common emergency causes
- Broken or leaking supply lines (toilets, sinks, refrigerators)
- Dishwasher & washing machine overflows or failures
- Water heater failures; AC condensate drain issues
- Toilet backups or wax-ring failures
- Leaking roofs/windows during wind-driven rain
- Slab/foundation leaks; crawl space water & vapor drive
- Sump pump failures or power loss
- Flooded basements/low-lying areas after heavy storms
Need help now? Call (310) 361-0505 — we’ll advise you and dispatch a crew.
Emergency FAQs
What should I do before you arrive?
Shut off water if safe, avoid switches under wet ceilings, move valuables off floors, and keep kids/pets away from affected areas.
Do you work nights and holidays?
Yes. We dispatch 24/7 for emergencies. Call for an ETA and pre-arrival guidance.
Will you bill my insurance directly?
We provide detailed documentation and can coordinate with your adjuster. Billing arrangements vary by carrier; we’ll review options with you.
Do you perform mold testing?
We perform visual & moisture inspections. For sampling, lab analysis, or post-remediation clearance, we coordinate independent third-party IEPs.
How long to dry?
Most residential losses dry in 2–5 days depending on materials and conditions. We verify progress with daily readings and adjust equipment as needed.
Do you repair the pipe or roof?
We focus on mitigation/remediation and can coordinate licensed plumbers or roofers. Then we complete drying and documentation.
What customers say
★★★★★
“He explained everything and left the home spotless. Safe and effective mold removal.”
★★★★★
“Great job removing the mold, then sanitizing the area.”
★★★★★
“We had a leak from our dishwasher… The technician arrived on time, set up drying equipment, and left no mess. The entire kitchen was dry in no time. Great service all around!”
Serving Los Angeles & Ventura Counties
Los Angeles, Long Beach, Glendale, Pasadena, Burbank, Santa Monica, Beverly Hills, Culver City, West Hollywood, Santa Clarita, Thousand Oaks, Simi Valley, Oxnard, Ventura, and nearby areas.
Leak or flood? We’re on our way.
Professional drying, clear documentation, and respectful service — done right the first time.